Contact

From: Karen Hobbs

Subject: Thank you
To: accessrwandaprimate@yahoo.com
 

Hello Ossy

 Sorry we havenʼt been in touch sooner but work has been busy, it was also Grahams birthday at the weekend so another party!!

Thank you all so much for such a wonderful trip, I canʼt express how much we both enjoyed it, the Gorillas were amazing and Gaston really made the trip for us, he was so knowledgeable and kind.  The last minute change to take us to Lake Kivu was perfect, Para…

hi ossy!!
well i am back home and i just wanted to thank you for everything
my trip was fantastic!!! gaston was a great driver and guide!!
i would be happy to be a reference and if anyone asks, please fell free to give them my name and email address
thanks again ; )"

MELISSA SMEJKAL from Chicago

From: Ulrich Steinmann
Düsselring 15
40822 Mettmann  

Germany

To: Access Rwanda Ltd.  
Mr. Ossy Kabbatende
P. O. Box 6025

Kigali, Rwanda                                                                                                                

Commendatory letter

Dear Ossy,
this is to thank you and your team for the wonderful 10 days in November 2011 that we spent with your guide Gaston Jr. in Uganda and Rwanda and to let future customers of you kn…

Subject: Thanks

To: accessrwandaprimate @ yahoo.com

Hi Ossy,
Many thanks to you and your staff for a wonderful holiday in Rwanda. We really enjoyed ourselves and found Rwanda to be a beautiful and friendly country. The gorillas were all that we expected and more.
Our driver was friendly and courteous and helped to make the holiday so memorable. We will not hesitate to recommend your company to our friends and acquaintances.

Many thanks
Jan & Russell Candy

Subject: Kampala Arrangements: VIP Trip
To: accessrwandaprimate @ yahoo.com
 
Dear Ossy,
Good morning, and I hope this finds you well an enjoying your week.
The arrangements and the stay of our VIP group in Rwanda were wonderful. The Gorilla Lodge was exceptional, the gorilla trekking 'once in a lifetime' memorable … but mostly they enjoyed you and  your entire staff's kind services and gracious attention, and the wonderful and vibrant hospitality of  Kigali and the lovely p…

I had to arrange my trip at quite short notice.There are many tour operators who organise trips around Rwanda (they will provide a 4wd, a driver/guide and arrange accommodation and permits). I got a few quotes and the price did not vary a great deal between most of them. I ended up using Access Rwanda Safaris because they were cheap, and Ossy there was always very fast to answer my emails. They were also very relaxed about payments and so on – using their own money to reserve gorilla permits …

From: Jaime Roman Subject: My Rwanda visit

Hello Ossy!

First and foremost I want to thank you because I truly believe that you, Gaston and Emmanuel had a lot to do with the fact that my Rwanda visit was amazing!

It all began with the countless messages you and I exchanged until I was happy with the itinerary. I thank you for your patience.

When Gaston picked me up at the airport, I was a bit worried to hear that you would not be accompanying me on my trip because al…

Dear Evert;

Last Sunday I returned from a 3 week stay in Rwanda.

The first week was organized by Ossy Kabbatende, from Accesrwanda Safaris. Our guide was Gaston; a very nice guy, who did his utmost to make all the things get well (many thanks to you Gaston!!)

All the arrangements he maid, were very much ok en always right on time! ( cheers to you too Ossy!)

The gorilla-trekking was fabulous and also the Golden Monkey trekking and our visit to the former campsite and me…

Subject: Thanks

To: accessrwandaprimate @ yahoo.com
 

Ossy:

Thanks for all you did to ensure our Rwandan holiday was great. Gaston was superb, and thanks again for re-arranging the gorilla permits. We had a magical time. I can't tell you how much we appreciate your professionalism and courtesy. If you ever need a reference from former clients, let us know.

Joey and Mickaylla

Subject: Thanks for the holiday!

From: micha@pixelsofnature.nl
To: info@access-rwanda-safaris.com
 

Hello Ossy, how are you ?

I am doing very fine! Yesterday morning I arrived back home in The Netherlands. I want to thank you and Gaston for the very nice holiday I had, organized  by Access Rwanda! Gaston did an excellent job being a driver and guide, traveling through Rwanda. It all was above my expectations!

It will take some time to update my website with a Rwand…

From: Michele Altherr 

Subject: Thank you Access Rwanda
To: "accessrwanda safaris" <info@access-rwanda-safaris.com>

Hi Ossy,

I hope this note finds you further down the path of recovery after your motorcycle taxi accident.  I also hope that business is well.  You and your team definitely run a very professional operation.  If you hadn't had such a great on-line presence with friendly and prompt email replies, we probably would have used an American tour operator.  However,…

From: Gina 

Subject: Re: Rwanda Tour / 6 days & 5 nights / 2 persons / FB
To: accessrwandaprimate @ yahoo.com

Dear Ossy,

Just a quick email to thank you for a wonderful trip in Rwanda.

We felt very sad to say good bye to Gaston, he took excellent care of us. Always professional, and extremely considerate to our needs at all times. His cheerful personality was a tonic, and it was a pleasure to have him as our guide and to learn so much more about Rwanda and its
love…